People Mentioned
Chief, Osler Works - Transactional & Legal Operations, Ottawa
Generative AI offers significantly greater functionality and versatility, which increases the range of possibilities for how lawyers can apply it to their practice, says Natalie Munroe, Chief, Osler Works – Transactional and Legal Operations, in an interview with LegalTech.ca.
“For clients, this means there are significantly more opportunities for their outside counsel to leverage AI to enhance legal work,” says Natalie. “It means improved efficiency. The best results come from pairing human judgment with AI-driven analysis.”
In the Q&A, Natalie discusses the importance of data security and responsible AI use at Osler. “Any software we deploy for our legal professionals goes through a thorough security and privacy evaluation and it must meet strict requirements, and that includes those set out by our clients,” she says. “We also regularly audit and monitor how AI systems are being used. We’ve put in place strict, industry-standard security measures to make sure our teams comply with established policies and frameworks that help mitigate risks.”
Having been an integral part of Osler’s innovation journey for many years, Natalie has seen plenty of change. “What’s been particularly exciting in recent years is the level of enthusiasm,” she says. “Leaders and partners across all offices and practice areas are actively involved in exploring innovative use cases and pushing the boundaries of what the tools can achieve.”
Natalie says considerable thought is being put into how lawyers are being trained to become tomorrow’s experts. “It’s not just about building strong legal knowledge anymore — we’re also focusing on technical proficiency and making sure our lawyers are comfortable integrating technology tools into their practice,” she says. “We’re investing in innovative training programs at every stage of professional development. The interplay between legal expertise and technical know-how is only going to become more important. So we’re committed to preparing our people for whatever comes next.”
Read the full article by Robert Lewis posted on September 22, 2025.
People Mentioned
Chief, Osler Works - Transactional & Legal Operations, Ottawa
